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Norfolk · IP24

Leak investigation and inspection in Thetford

If you're in Thetford and dealing with a leak nobody has managed to find, we can help. We find exactly where water is getting in, water-testing where needed, and put it in writing, and confirm the fixed price in writing before we start.

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Some leaks are obvious; many aren't. Send photos from Thetford (IP24) and we'll tell you which it is — with the price agreed in writing before any work.

Surveyor on a step ladder inspecting the eaves of a roof lantern with a torch and moisture meter

What you might be seeing

  • Previous repairs haven't stopped the leak
  • The leak moves around or is intermittent
  • You need a written report for a landlord, insurer or builder

Why it happens

Hidden water paths

Water can travel along bars, decks and linings before it shows.

Not the lantern

Sometimes the source is the flat roof, a parapet, a gutter or a wall above.

Roof lanterns in Thetford

Sun and UV do more damage than rain on many lanterns here: brittle ridge caps, chalky finishes and hardened gaskets. They're cheap to replace before they let water in.

Coastal wind drives rain hard against lanterns, so cappings and ridge seals on the seaward face take the most punishment.

We cover Thetford as part of Norfolk, about 27 miles from Norwich.

We also cover nearby Bury St Edmunds (12 miles), Newmarket (19 miles), Stowmarket (19 miles).

Guide prices for leak investigation and inspection in Thetford

Guide price, per visit£145–£295 ex VAT£174–£354 inc VAT

Guide price for leak investigation and inspection: £145–£295 ex VAT (£174–£354 inc VAT), per visit. Towers or scaffold, where needed, are priced into the quote. Your fixed price is confirmed in writing before any work starts.

Do you need permission in England?

Straightforward repairs — resealing, gaskets, cappings, eaves and like-for-like parts — don't normally need building regulations approval in England. Replacing the whole lantern or enlarging the opening is different and falls under the Building Regulations 2010; we confirm in writing which route applies before any replacement. Listed buildings need listed building consent from the local council for alterations, and conservation areas can have extra controls; like-for-like repairs are treated differently from changes, so check with the council's conservation officer first.

How does it work?

  1. Send photosWhatsApp or upload a few photos and tell us when it leaks.
  2. Guide priceWe reply with a guide price and whether a visit is needed.
  3. Fixed price in writingYou approve the price and the date before anything starts.
  4. Repair and testWe fix what's failed, water-test where it matters, and send photos.

Leak investigation and inspection in Thetford: questions

Can you repair a lantern someone else installed in Thetford?

Yes. We repair lanterns whoever fitted them. If yours is still under the installer's warranty, contact them first so you don't affect it.

Which places near Thetford do you cover?

As well as Thetford, we cover nearby Bury St Edmunds, Newmarket, Stowmarket, Ely and the rest of Norfolk.

What does a leak investigation cost?

Visits start from £145 ex VAT, up to around £295 for larger lanterns or longer water tests. The cost and what's included are confirmed in writing before we visit.

Is the visit cost deducted from the repair?

Ask when you book — we'll confirm in writing how the visit is charged if you go ahead with the repair.

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