A slipped panel is a glass unit that has slid down its glazing bars, leaving a gap at the top and often pushing past the eaves at the bottom. Send photos from Norwich (NR2) and we'll tell you which it is — with the price agreed in writing before any work.

What you might be seeing
- A visible gap under the capping at the top of a pane
- Glass edge overhanging the eaves more than its neighbours
- A pane that looks out of line with the others
What usually causes it?
Missing setting blocks
Blocks under the bottom edge carry the weight of the unit; if they're missing or crushed, the unit creeps down.
Failed glass stops
Many systems use an end stop at the eaves. If it's missing or broken, nothing holds the glass in place.
About Norwich and the NR2 area
Even in drier areas, one heavy downpour with blocked eaves is enough to overflow a lantern indoors. Clearing the eaves channel is the simplest prevention there is.
Near the coast, salt in the air is hard on aluminium finishes and fixings; washing the frame occasionally and touching in chips keeps corrosion away.
We also cover nearby Great Yarmouth (18 miles), Lowestoft (22 miles), Thetford (27 miles).
How much should it cost?
Typical range: £195–£445 ex VAT, which is £234–£534 with VAT, per panel. Towers or scaffold, where needed, are priced into the quote. Your fixed price is confirmed in writing before any work starts.
Do you need permission in England?
Most lantern repairs in England need no approval at all. Where a job turns into a replacement, the Building Regulations 2010 apply and we confirm how the work will be signed off before we start. Listed buildings need listed building consent from the local council for alterations, and conservation areas can have extra controls; like-for-like repairs are treated differently from changes, so check with the council's conservation officer first.
How does it work?
- Send photosWhatsApp or upload a few photos and tell us when it leaks.
- Guide priceWe reply with a guide price and whether a visit is needed.
- Fixed price in writingYou approve the price and the date before anything starts.
- Repair and testWe fix what's failed, water-test where it matters, and send photos.
Slipped glass panel repairs in Norwich: questions
Do you cover Norwich?
Yes. We cover Norwich, including the NR2 postcode area, as part of Norfolk. Send photos by WhatsApp or the form for a free guide price, and we'll confirm the fixed price in writing before any work starts.
Can you repair a lantern someone else installed in Norwich?
Yes. We repair lanterns whoever fitted them. If yours is still under the installer's warranty, contact them first so you don't affect it.
Can a slipped panel be pushed back up?
Not safely without removing the capping. The fix is to support the unit properly so it can't slip again.
Does a slipped panel mean my lantern was badly fitted?
Not necessarily — blocks can crush and stops can break over time — but if the lantern is new, talk to the installer first as it may be under warranty.
Other lantern repairs in Norwich
- Roof lantern leak repairs in Norwich
- Roof lantern resealing in Norwich
- Eaves beam and gutter repairs in Norwich
- uPVC roof lantern repairs in Norwich
- Flat rooflight and skylight repairs in Norwich
- Roof lantern replacement in Norwich
Slipped glass panel repairs near Norwich
More about slipped glass panel repairs · All roof lantern repairs in Norwich